Work & Expertise
My work is arranged by areas of expertise…selected tools, processes, and outcomes. Prepared for informational purposes only; all material contained within is confidential.
01
Design Thinking
Building human-centered innovation departments inside multi-billion-dollar corporations.
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Strategy
Corporate strategy for consumer goods, medical device, telecom, steel, and airline companies.
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White Space
Customer-insight lead for a major Korean telecom’s white-space discovery…from workshops to a launched car-sharing business.
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Design Research
Empathy as the basis of all the work…always seeking new ways to understand the complex needs of the people I serve.
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Workshops
Major workshops for academia and Fortune 100 corporations…hundreds of participants, thousands of ideas.
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Graphic Design
Career roots in communication arts…typography, photography, and an eye for detail.
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